Frequently Asked Questions
What is my ability level?
Ability levels, please get in touch if you’re not sure!
- First time
- Never been on a kayaking
- I have been kayaking
- Can paddle and control the boat
- Haven’t had any coaching
- Only played around in small lochs or close to shore
- Been out on a kayak multiple times
- Have paddled in larger lochs or open ocean
- Can identify changing conditions in open water
- Can consistently paddle into wind and waves
- Have ability to paddle over a number of hours and upto 15km
- Can paddle in variable conditions including small swell (no breaking waves)
- Can deal with the effect of sudden strong gusts and squalls
- Can complete multiple days of paddling
- Can plan journeys taking in to effect weather and sea states
- Can deal with larger open water swell
Do I need to be able to swim?
Rental customers must be able to swim and be confident falling in water.
All guests receive a personal floatation device and wetsuit.
If you are not confident in the water we can take you out but only as a private session with instructor.
What happens if it is raining?
Glencoe can be a very wet place at times, but we are lucky that even in the rain it is beautiful. We have a range of wetsuits to suit the weather, once you are out on the water it doesn’t matter anyway. Customers have consistently have a great time even in the pouring rain.
We may cancel due to wind and occasionally due to thunder. In these circumstances we provide full refunds or alternative dates.
Do you do group discounts?
Yes we offer 10% off bookings for groups of 7 plus. Get in touch and we’ll sort your group out.
Can my 8 - 11 year old join a group lesson?
Unfortunately our group lesson age is 12+. We find younger children have a better time in private sessions. We can take ages 8 – 11 in a private session with parents. Get in touch to book.
Can my child join me on a rental kayak?
We do not have a set age limit for children joining on parents rental kayaks. It is the responsibility of the parent to determine what is suitable. Single and tandem kayaks have set weight limits so you must adhere to these. We have a range of junior buoyancy aids and wetsuits. Everyone must have a correctly fitted buoyancy aid and a good fitting wetsuit is recommended. If you aren’t sure give us a call or pop in to chat. Some factors to consider are;
Do I have the experience to look after a child on the loch?
Is the weather suitable for a child to be on the loch?
Is the equipment suitable?
Will it be enjoyable for everyone?
Do you do 1 hour sessions?
We don’t currently offer 1 hour lessons or rentals unfortunately. We find by the time are prepare wetsuits plus tidy up everything afterwards it is not worth it. Plus the beautiful backdrop needs to be taken in slowly!
What happens if I need to cancel?
We don’t offer refunds for cancellations but we will try to offer alternative dates. If you are unwell due to covid we will refund you if no other dates work.
Can I take my dog on a kayak?
We do allow dogs on the rental kayaks if you want to take them out on the loch yourself. We do not allow dogs on the public tour groups, but we can arrange dog friendly private lessons.
It will be down to the hirer to decide if this is suitable for them.
Do I have enough experience to keep everyone safe?
Is the equipment suitable for carrying a dog?
Is the weather suitable?
Will it be enjoyable for everyone?
If you can’t find your answer give us an email at email@example.com or call 01855 604 044